⚡ NO SURPRISES

FROM 'HELP!'
TO FIXED
IN 4 STEPS.

The whole process is deliberately boring. You know what's happening, you know what it costs, and you know when we're done.

01
You call or email us
Describe the problem in your own words. We listen — no silly questions.
02
We agree a price
We tell you the cost upfront. No hidden charges, ever.
03
We come to your home
A friendly, DBS-checked technician arrives at your chosen time.
04
It's fixed — and you understand why
We explain what happened and leave you confident it won't happen again.
OUR PROMISES

WHAT YOU CAN COUNT ON.

💷
Price agreed upfront
You always know the cost before we start. No creeping charges.
🗣️
Plain English, always
No jargon, no making you feel silly. We explain what we're doing.
🏠
We come to you
Home visits, evenings and Saturdays. Nothing to unplug or carry.
✅
No fix, no fee
If we can't fix it, you don't pay. We'll help you work out next steps.
📝
Written notes left behind
So you know what was done and can remember what we showed you.
📞
Aftercare included
Quick follow-up questions by phone are free. We're not going anywhere.
📞 GIVE MARK A RING

READY WHEN YOU ARE.

📞 01603 327 73707780 848 686
Mon – Sat · 8am – 8pm